Introduction

Korvax AI respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our AI automation services, communicate with our team, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services.

 

Information We Collect

We may collect and process the following types of information:

Personal Information

Full name, email address, phone number, company name, job title, and postal address.

Billing and Transaction Information

Billing address, payment details, transaction records, and project-related financial information.

Project and Business Information

System access credentials (when required for project delivery), API keys, workflow configurations, business documentation shared for project execution, and technical infrastructure details relevant to your AI automation implementation.

Technical Data

When you visit our website, we may automatically collect your IP address, browser type and version, device type, operating system, referring URLs, pages visited, and visit duration.

Third-Party Information

In some cases, we may receive information related to third parties associated with your project — for example, CRM platforms, WhatsApp Business accounts, or payment gateways — provided by you for service delivery purposes.

 

How We Use Your Information

We use collected information for the following purposes:

  • To provide, build, and deliver our AI automation services
  • To communicate with you regarding your project or inquiry
  • To respond to support requests and technical questions
  • To process payments and manage billing
  • To improve our website, services, and AI solutions
  • To comply with legal and regulatory obligations in the UAE and GCC
  • To maintain internal records and project documentation

 

Disclosure: We do not sell, rent, or trade your personal information to third parties. We may disclose information when required by law, in response to valid legal process, or to protect our legal rights.

 

Email Communications

If you contact us via email or submit forms through our website:

  • We use your email address solely to respond to your inquiry
  • We may send service-related communications where necessary
  • We do not share your email address with third parties for marketing purposes
  • You may opt out of non-essential communications at any time

 

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, alteration, or disclosure. Security measures include:

  • Secure server infrastructure
  • SSL encryption for all data transmission
  • Restricted access to sensitive information
  • Internal access controls and authentication procedures
  • Secure storage of client credentials and project data

 

Data Retention

We retain personal and project-related information only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.

 

Children’s Privacy

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without appropriate consent, we will take steps to delete such information promptly.

 

Third-Party Websites

Our website may contain links to third-party websites for your convenience. Korvax AI does not control and is not responsible for the content, privacy practices, or data collected by third-party platforms. Accessing such websites is at your own discretion and risk. We encourage you to review the privacy policies of any external sites you visit.

 

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Restrict or object to certain data processing activities
  • Withdraw consent where applicable

 

How to exercise your rights: Contact us using the details in Section 13. We may request verification of identity before processing your request.

 

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. You may configure your browser settings to refuse cookies. However, certain website features may not function properly if cookies are disabled.

 

International Data Transfers

As an AI automation agency serving clients across the UAE, GCC, and internationally, your information may be processed in different jurisdictions. We take reasonable steps to ensure that any cross-border data transfers comply with applicable data protection regulations, including the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021).

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website and services after updates constitutes acceptance of the revised policy.

 

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at info@korvax.ai .

Website : https://korvax.ai/